A workflow is a business process that describes a series of activities (from start to finish) that must occur for one or more content items to be approved or rejected.
Workflows consist of a workflow model that lays out these activities into a series of tasks. Each task is generally an opportunity for someone on your team to do some work. They may also be automatic tasks that do things like send emails, set content properties, call off to HTTP web hooks and more.
As content moves through a workflow, it is routed from one user's task inbox to the next. Or it may be routed to a group inbox so that anyone in a group may work on it. Group members can claim or delegate tasks between team members.
Workflows are defined using the same simple, document-driven approach as the rest of Cloud CMS. Make changes to your workflow models and save them. That's all. Everything is JSON and easy to work with.